TicketHero
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Booking for attractions and seasonal events

Your visitors book on your website. Not someone else’s.

TicketHero puts a fast, date-first booking flow inside your own pages. It is built alongside a small number of venues, so it fits the way you run your days.

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  • No long contract
  • API included
  • We set it up with you

Date first, then tickets, with one total all the way through.

  1. DateSat 12 December
  2. Start time10:30
  3. Guests2 adults, 2 children
  4. Total£75.50Booking fee included

Most ticketing sends your visitor away at the moment they decide to buy.

  • A different site, a different look

    Families click Book Now and land somewhere that does not look like you. Some never come back.

  • Tickets first, dates later

    People pick tickets before they know whether the day they want is free, then start again.

  • Forms before payment

    Accounts, addresses and every child's details, all before anyone has paid.

Try it. This is the real product.

Book a visit to a made-up farm park. Choose an experience, a date and a start time, and watch the total follow you. No card is taken.

Live demo

tickethero.co.uk/demo/example-farm

Want to see it inside a whole venue website? Open the Example Farm Park demo site.

Everything between “Book Now” and the gate.

Built with your venue, not sold to it.

The big platforms serve thousands of venues, so your request joins a queue. We work with a handful, close to home, and the product is shaped around how each one runs.

  • Your first venues set the roadmap. If you need it, we build it.
  • We set you up and stay involved, rather than handing over a login.
  • One system for your tickets and seasonal events, with your campsite next.
  • Your payments go to your own account. Your customers stay yours.

Large platforms compared with TicketHero

Where people book
Large platforms: Sometimes a separate ticketing site or a pop-up panel
TicketHero: Inside your own page, in your colours
Contract
Large platforms: Sometimes a fixed term that renews by itself
TicketHero: No long contract. Stay because it works
Set-up
Large platforms: Often self-serve, or over remote sessions
TicketHero: We set it up with you
API
Large platforms: Sometimes a paid add-on
TicketHero: Included
Changes you ask for
Large platforms: Usually a feature request form
TicketHero: Talk to the person building it

Where we are, honestly.

TicketHero is new. Here is what works today, what we are building and what comes next, so you can judge it on facts. Tear off a stub to see each list.

See the full roadmap
Choose a stage to show

Working today

Everything here runs in the product now. You can book through it in the live demo and see the staff side in a private preview.

  • Booking. Live

    Booking inside your own website

    Visitors book on your page, in your colours, and are never sent to a ticketing site.

  • Booking. Live

    Date first, on a real calendar

    People see which days are free, and the price for each day, before they choose tickets.

  • Booking. Live

    Ten-minute holds

    A place is held while someone pays, so the same start time is never sold twice.

  • Running the day. Live

    Gate check-in from the ticket

    Every ticket carries a code. Scan it with a phone or type the reference to check the party in.

  • Running the day. Live

    Release more places for a date

    Open up more places on a busy date in seconds. Your booking page updates as you save.

  • Money. Live

    One price from the first step

    The booking fee is in the total from the start, in line with UK pricing rules.

  • Running the day. Live

    Details after booking, from a link

    Families add each child's name, age and interests afterwards, from a private link they can return to.

  • Connections. Live

    An open API, included

    Read your experiences, availability and bookings from your own systems.

  • And 8 more working todaySee every item, with the detail

TicketHero is new and runs on demonstration data. Payments in the demo are simulated: no card is taken and no money moves.

Being built now

The pieces we are working on at the moment. They are what turns the demo into a system a venue can take real bookings on.

  • Money. In build

    Card, Apple Pay and Google Pay

    Paid straight to your own Stripe account, so the money and the customer stay yours.

  • Booking. In build

    Confirmation emails and tickets by email

    Each booking is confirmed by email, with the ticket and the link for adding details.

  • Stays and events. In build

    Campsite and pitch-night bookings

    Pitches booked by the night, in the same system as your tickets.

Next

Planned and understood, and not started yet. The order is agreed with the venues we work with, so it can change.

  • Booking. Planned

    Refunds and date changes by the customer

    Customers move their own date or ask for a refund from their booking link, within rules you set.

  • Booking. Planned

    Waiting list for full start times

    People leave an email address for a full start time and hear if a place opens.

  • Running the day. Planned

    A login for each member of your team

    Everyone signs in as themselves, in place of the single shared staff password used today.

  • Money. Planned

    Discount and offer codes

    Codes for offers, partners and campaigns, with the limits you choose.

  • Money. Planned

    Sales and source reporting

    Sales by date, by experience and by campaign in one place, without a spreadsheet.

  • Connections. Planned

    Retries for booking messages

    If your system is briefly unavailable, the message is sent again rather than lost.

Further out, there are 6 ideas we are weighing up with venues, from wedding enquiries to gift vouchers. See what is on the horizon and how we decide.

See it on your own website.

Send us your booking page and we will show you your own experience running in TicketHero.

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